Profiling the Training Needs and Competencies of Third-Year Bachelor of Hospitality Management (BSHM) Students at Pangasinan State University

Abstract

This research examined the training needs and competencies of third-year Bachelor of Hospitality Management (BSHM) students at Pangasinan State University, Lingayen Campus. The study evaluated students' readiness for internships by assessing their soft and hard skills, as well as prior training experiences. Findings indicated that while most students felt prepared, areas such as event management and customer service needed further improvement. Based on the results, targeted training programs are recommended to address identified skill gaps.